‘Experience Design’ posts
Tuesday, February 23rd, 2010
JetBlue.com – a design review
I saw this tweet from Dustin Curtis over the weekend and thought it would be useful to give the design of the JetBlue ‘flight booking’ pages a quick review to try and uncover how they merited this positive response from an established user experience professional.
First impressions, clean, simple and smart. Young and fairly unemotional.
Wednesday, December 10th, 2008
Improving the experience of visiting the doctor
(and saving the government a little bit of money too)
How often have you battled to get an appointment with the doctor, taken time out of work, only to arrive and then sit in the doctors surgery for 45 minutes because they are running late (which they always are).
A simple text message sent to every patient booked in – say – 1 hour before their appointment – indicating ‘how’ late the surgery is running could not only mean much quieter waiting rooms, but also a much more positive (and less frustrating) experience for the individual, not to mention the millions of pounds which the economy would gain in productivity.
Tuesday, August 19th, 2008
Aurora concept – the future of the web
Aurora is a set of concept videos exploring one possible future user experience for the Web, created by Adaptive Path as part of the Mozilla Labs concept series – but is there just too much in there to absorb in one sitting?
Before you watch these videos its probably worth spelling out exactly what they are, and what they are trying to do. Aurora has been produced for the Mozilla Labs Concept series. The Concept Series aims to provoke thought, facilitate discussion, and inspire future design directions for Firefox, the Mozilla project, and the Web as a whole.
del.icio.us
flickr
twitter
Linkedin
last.fmI work and play at TUI Ski where I spend my days endeavoring to craft delightful interactive experiences. At home I like country pubs, listening to the eclectic delights of French radio FIP and am daddy to a clutch of cheeky little monsters. Any opinions expressed here are mine and do not represent the opinions of any company I work for.. Powered by WordPress | Entries (RSS) and Comments (RSS).